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General

ARLANXEO is a world-leading synthetic rubber company with sales of around EUR 3.2 billion in 2017, about 3,800 employees and a presence at 20 production sites in 9 countries. ARLANXEO was established in April 1,2016 as a 50:50 joint venture of LANXESS and Saudi Aramco. On August 8, 2018 the ARLANXEO joint venture partners announced that Saudi Aramco plans to buy LANXESS’ 50 percent stake in ARLANXEO. The ARLANXEO joint venture partners signed an respective agreement on that day. The transaction and the corresponding sale of the LANXESS share is still subject to approval of the relevant antitrust authorities. The parties expect to complete the envisaged transaction by end of 2018. To find out more about ARLANXEO, please visit our corporate website at www.arlanxeo.com.

ARLANXEO’s shareholder, Saudi Aramco, is a shareholder of Petro Rabigh. ARLANXEO is marketing and selling Saudi Aramco’s share of Ethylene Propylene Diene rubbers (EPDM) produced by Petro Rabigh in Rabigh, the Kingdom of Saudi Arabia.

Keltan® stands for ARLANXEO’s commitment and leadership in Ethylene Propylene Diene rubbers (EPDM). The extension KSA to represent the Kingdom of Saudi Arabia was added to reflect these unique products made in the Kingdom of Saudi Arabia.

The Headquarters of Keltan® KSA is at:

ARLANXEO Netherlands B.V.
Urmonderbaan 24
6167 RD Geleen
The Netherlands

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Product & Quality

The Keltan® KSA market introduction portfolio includes 3 commercial grades: Keltan® KSA 6405H, Keltan® KSA 8105M and Keltan® KSA 3508L. To find out more about these grades, please refer to our Products and Applications section.

If you do not find a grade that you are looking for, please do let us know via E-mail at keltanksa_info@arlanxeo.com.

All market introduction products will be produced in bale form, wrapped in LDPE film and supplied in one-way metal boxes. To find out more detailed information on Packaging, please contact us at keltanksa_info@arlanxeo.com or get in touch with your Regional Keltan® KSA Sales Head.

All Keltan® KSA products are accompanied with General Sales Specifications which include clearly defined set-points, test methods and specification ranges for primary product characteristics (mooney viscosity, ethylene content, ENB content and volatile content). You will also receive via our online Self-Service platform detailed information regarding packaging, storage and shelf-life, as well as supplementary information regarding Product Safety (SDS, REACh and absence declarations) and Quality (ISO certification).

ARLANXEO targets “first-time right” with all its Products, including Keltan® KSA. A Certificate of Analysis (CoA) will be prepared by ARLANXEO for each order, with measurements done by the Producer, Petro Rabigh. Based on our Product Quality Checks and the Customer Quality Experience, we will be in close contact with the quality control department of Petro Rabigh for continuous Product quality improvement.

You will be able to download product safety (and other product related documents) at your own convenience on our online Self-Service platform. If you do not find a document you require, please Email us at keltanksa_info@arlanxeo.com.

Safety is a key priority of ARLANXEO. We would like to ensure that all our customers are aware of how to safely handle our products. With your first order of a Keltan® KSA grade, you will receive the corresponding SDS applicable for your ship-to country.

If you would like to have a look at the SDS prior to placing an order, you will be able to download at your own convenience the EU (in English), US (in English) or China (in Chinese) version of the SDSes on our online Self-Service platform. If you would like to receive another version of SDS (or an SDS in another language) please send us an Email at keltanksa_info@arlanxeo.com.

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Web Shop

You can place an order at your own convenience in our Web Shop which is also accessible via Self-Service. Orders cannot be placed via any other means, other than through the Web Shop.

You need to register prior to placing an order so that we have all the right customer master data in our system. We will revert to you via Email within 2 weeks of receiving your completed registration form. In this Email you will receive your unique log-in credentials. Please change your password and keep it confidential.

The Web Shop can only be accessed via secure log-in with your unique credentials. The Keltan® KSA Website and Self-Service (which includes the Web Shop) are located on a secured website which run with an encrypted connection via secure sockets layer (SSL) certificates.

The Order becomes binding when you accept the Price via the Email sent to you for Price Acceptance, or you can also do so directly in the Web Shop.

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Sales Channels

Aside from purchasing directly from us, you can also purchase Keltan® KSA from selected distributors. Please contact one of our Regional Sales Heads to discuss the best possible supply route for you:

Asia Pacific excluding China, Hong Kong and Taiwan:
Mr. Arthur Lim at arthur.lim@arlanxeo.com

China, Hong Kong and Taiwan:
Mr. Tonghua Guan at tonghua.guan@arlanxeo.com

Europe, Middle East, Canada, Mexico:
Mr. Martin Kleimeier at martin.kleimeier@arlanxeo.com

United States:
Mr. Brian Burkhart at brian.burkhart@arlanxeo.com

If you would like more information, you could contact us via Email at keltanksa_info@arlanxeo.com or contact your respective Regional Sales Head:

Asia Pacific excluding China, Hong Kong and Taiwan:
Mr. Arthur Lim at arthur.lim@arlanxeo.com

China, Hong Kong and Taiwan:
Mr. Tonghua Guan at tonghua.guan@arlanxeo.com

Europe, Middle East, Canada, Mexico:
Mr. Martin Kleimeier at martin.kleimeier@arlanxeo.com

United States:
Mr. Brian Burkhart at brian.burkhart@arlanxeo.com

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Production

Keltan® KSA is produced in a solution process with the well-established Ziegler-Natta catalyst system.

The plant in Saudi Arabia is operated by Rabigh Refining & Petrochemical Co. (Petro Rabigh). Saudi Aramco, ARLANXEO’s shareholder, is one of the shareholders in the Petro Rabigh joint venture.

Petro Rabigh has announced a nameplate capacity of 75,000 tons per annum.

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Customer Self-Service Platform

You will find general information regarding our products and a downloadable Product Brochure at the Products and Applications section of our website. To receive more detailed information such as Technical Data Sheets, General Sales Specifications, Detailed Packaging Information, Product Safety and Regulatory Documentation (such as REACh) and Safety Data Sheets, please register and log-on to Self-Service.

You can request for a Sample via Self-Service.

We welcome any feedback on our performance to continually improve and exceed the expectations of our customers.

ARLANXEO targets “first-time right” with all its Products, including Keltan® KSA. All Keltan® KSA products are accompanied with General Sales Specifications which include clearly defined set-points, test methods and specification ranges for primary product characteristics (mooney viscosity, ethylene content, ENB content and volatile content). The Global Supply Conditions of Keltan® KSA are also clearly communicated to customers prior to them placing an order. Our target is to deliver product in accordance to our General Sales Specifications and Global Supply Conditions.

In the unfortunate event that you are not pleased with our Keltan® KSA product, and/or any of our services, ARLANXEO will be your sole contact point for all complaints. You can enter a Complaint via Self-Service and we will communicate with you via Self-Service as well.

Please send us an Email at keltanksa_info@arlanxeo.com if you encounter any problems.

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Supply Chain

All product will be shipped from the Kingdom of Saudi Arabia.

Deliveries will be made on Cost, Insurance and Freight, CIF (port of destination as chosen in the Web Shop) basis. INCOTERMS 2010 apply.

We deliver to most countries and major ports. Please log-on to our Web Shop to see the full list. This list gets updated frequently as we add more ports based on customer requests. If you would like to be delivered to a port that is not listed, please send us an Email at keltanksa_info@arlanxeo.com.

You will be able to download all documents associated with your order in the Web Shop. This includes the Certificate of Analysis, Certificate of Origin, Packing List and Invoice. In addition, for your first order of a Keltan® KSA grade, you will also receive the corresponding Safety Data Sheet.

These documents will be available in the Web Shop within 2 working days of the shipping date. The shipping date will be updated in the Web Shop as and when there is new information.

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Other questions

If you still have other questions, please contact us directly: keltanksa_info@arlanxeo.com